Frequently Asked Questions
Everything you need to know about protecting your home with PestLab.
Are PestLab products safe for use around children and pets?
Yes, our products are formulated with home safety in mind. While we recommend keeping pets and children away from the application area until the product has dried completely, our solutions are non-toxic when used as directed.
How long does it take for my order to ship?
We process all orders within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location within the continental United States.
What is your return policy if I am not satisfied?
We offer a 30-day money-back guarantee. If you don't see results within 30 days of consistent use, contact our support team for a full refund or a product replacement.
Do you offer professional-grade equipment for DIY use?
Absolutely. PestLab specializes in providing homeowners with the same high-quality concentrates and application tools used by professional exterminators, simplified for easy home use.
How can I track my package?
Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.